Welcome to Kovora Consultancy
We Help Facilities Management Perform With Confidence
Kovora is an independent consultancy helping organisations improve Facilities Management performance, governance, and operational efficiency.
We work with leadership teams that need better service outcomes, clearer oversight, and controlled operational costs.
Trusted by Industry Leaders
Leading The Way in Facilities Management Support
230+
Sites managed
£1m+
Cost Savings Delivered
99-100%
Statutory Compliance Rate
37%
Reduction in Safety Incidents
Your Trusted Partner
Founder Sharmin Akter - Kovora Consultancy
At Kovora Consultancy, we specialise in transforming complex, high-pressure operational challenges into streamlined, high-performing solutions.
Founded by Sharmin Akter, a recognised leader in FM, mobilisation, assurance, and performance, we bring deep expertise and hands-on insight to every project.
From optimising processes to ensuring operational resilience, Kovora partners with organisations to drive efficiency, accountability, and measurable results.
Trusted in demanding environments, we don’t just advise - we deliver actionable strategies that empower teams, enhance performance, and build lasting operational excellence.
With Kovora, complexity becomes clarity, and potential becomes performance.
Results You Can Expect
Organisations working with Kovora typically achieve:
10–20% cost optimisation through service redesign
15–30% improvement in service performance
Reduced operational risk and stronger compliance
Faster, clearer decision-making through better data
We Support Organisations Across The Full FM Lifecycle
From initial strategy through to day-to-day operations, maintenance, and optimisation, our expertise ensures your facilities run efficiently, sustainably, and cost-effectively. We help you maximise performance, reduce risk, and deliver exceptional environments for your teams and clients.
Whatever the stage of your FM journey, we’re here to guide, manage, and elevate your operations every step of the way.
Performance analysis, compliance reviews, and improvement plans.
Specifications, supplier evaluation, and mobilisation oversight.
KPIs, governance frameworks, and performance reporting.
Transition planning, team readiness, and operational rollout.
Asset data, workflows, and reporting improvements.
.jpg)
Service redesign to improve quality and reduce cost.
Condition insight and long-term investment planning.
Practical steps to improve energy, waste, and workforce inclusion.
Our Approach
Combining data-driven insight with hands-on operational delivery
.jpeg)
01
Discover
Understand performance and identify early opportunities.
02
Design
Develop practical operating models, KPIs, and governance.
03
Deliver
Support mobilisation and embed performance management.
04
Develop
Build internal capability to sustain improvements.
Organisations We Support
FM Service Providers
Public Sector Estates Teams
Local Authorities & NHS
Education & Complex Estates
Healthcare & Commercial Property
Leisure, Venues & Large Estates
Boards and Senior Leadership Teams
When Organisations Call Us
FM challenges rarely come from lack of effort. They usually appear when governance is unclear, mobilisation is rushed, or services become reactive.
Service performance is declining
Costs are increasing
A contract is mobilising
A major tender is approaching
Leadership needs operational confidence
What We Do
We support organisations across the full FM lifecycle, from strategy to operational delivery.
.png)
Reviews & Benchmarking
Performance analysis, compliance reviews, and improvement plans.
Procurement & Tender Support
Specifications, supplier evaluation, and mobilisation oversight.
Performance Management
KPIs, governance frameworks, and performance reporting.
Mobilisation & Change
Transition planning, team readiness, and operational rollout.
Digital & CAFM Support
Asset data, workflows, and reporting improvements.
FM Optimisation
Service redesign to improve quality and reduce cost.
Asset & Lifecycle Planning
Condition insight and long-term investment planning
Sustainability & Social Value
Practical steps to improve energy, waste, and workforce inclusion.